Your statutory rights as a consumer are not affected if, for any reason, you wish to return a product bought from Usahawan.com .

Damaged goods or incorrect deliveries

Our warranty contained in ‘Goods & Services’ above is subject to the following conditions:

(i) the goods must be stored in appropriate conditions; if you do not store them in appropriate conditions we cannot be held responsible for faults or problems that arise as a result;

(ii) any claim by you in respect of any shortages and/or defects in the goods must be notified to us by you within seven days of the delivery date, stating the nature of the shortage/defect and quoting the invoice no.; failure to so notify us will deem you to have accepted the goods. In some cases Usahawan.com Shop may require you to return the defective goods to Usahawan.com Shop at its cost.

Where you make a valid claim in respect of any shortages or defects and we are liable for the claim, we can at our option make up the shortages or replace the goods free of charge, or refund the price of the goods in question to you. In addition for defective goods we will refund you reasonable costs incurred for postage of the goods, but we shall have no further liability to you. If you do not notify Usahawan.com Shop accordingly, we shall have no liability for any defects and you shall be bound to pay for the goods